A hate crime is when someone commits a crime against you because of your disability, gender identity, race, religion, sexual orientation, or any other actual or perceived difference.
It doesn't just mean physical violence. Someone using offensive language towards you or harassing you because of who you are (or who they think you are) is also a crime. Another example is someone posting abusive or offensive messages about you online.
You might want to shrug it off if it happens to you. But if you don’t tell us, we won’t know about it and can’t stop it from getting worse, for you or someone else. Even if you’re not sure if it’s a crime or not, you should report it, so we can investigate.
The majority of people using and working across the network will be safe and secure, but if you experience or witness a hate crime, tell us so we can act.
We’re proud that our officers and staff come from all walks of life and we believe everyone has the right to travel safely. We won’t tolerate behaviour where someone is targeted because they are different or made to feel uncomfortable on their journey.
Text us on 61016, report via our online reporting tool or call 0800 40 50 40 at any time.
If you’re in immediate danger, always call 999.
Further help and support
You can also report hate crime via the following organisations
Visit the True Vision Website to submit a report. You can do this anonymously if you want to. The information will be passed to the police to investigate.
For anti-Muslim incidents visit Tell MAMA website, call 0800 456 1226 or call via WhatsApp 0734 184 6086.