Contact us

Call 999 in emergency situations like these:

• there is an immediate danger to life
• someone is using violence or is threatening to be violent
• a road traffic collision where life is at risk, or the road is blocked
• a crime is happening right now, like a house burglary or a theft
• the suspect is still at the scene

If you accidentally dial 999, please stay on the line. Tell the operator you’re safe and that no crime has taken place. You will not be in trouble.

If you hang up, we may need to call you back to check that you’re safe, which can take time away from people who need urgent help from us.

Deaf, hard of hearing or speech impairment needs

• If you have a hearing or speech impairment and you’ve pre-registered with the emergencySMS service, you can use our textphone service 18000 or text us on 999.
  
  
• If you're a British Sign Language (BSL) user, you can call 999 BSL to use a remote BSL interpreter.

Silent 999 calls

If you're in danger but you can't talk on the phone, you should still call 999, then follow these instructions depending on whether you're calling from a mobile or a landline.

If you don't speak English

We can still speak to you using a translator. When you call 999 or 101, tell us your language or say the name of your country. We'll connect you to an interpreter who will translate your conversation.

Call 0800 40 50 40 or text 61016 for non-emergency enquiries.

Call the UK Anti-Terrorism Hotline on 0800 789 321 if you've seen or heard something that you think could suggest terrorist activity.

Please use this number if you're contacting us from outside of the UK.

Contact Crimestoppers to anonymously report a crime or suspicious behaviour.