Our vision, mission and values

Our staff and officers follow our vision, mission and values so we can provide the best possible service. Our aim is to get you home safe, secure and on time.

Our vision

To work with industry partners and stakeholders to deliver a safe, secure, reliable and expanding transport system.

Our mission

To protect and serve the railway environment and its community, keeping levels of disruption, crime and the fear of crime as low as possible.

Our values

Customer-focused

Being responsive to the needs and demands of our stakeholders and committed to delivering the very best levels of service.

Integrity and respect

Acting with honesty and authenticity, demonstrating respect and understanding.

Common sense

Taking a sensible and practical approach and challenging bureaucracy.

Trust and confidence

Promoting confidence in BTP and the Police Service, providing reliable and consistent quality of service.

Determination

Always striving to achieve the best results for the railway, and the public and BTP.

Professionalism

Providing smart, skilled and consistent service at all times, representing BTP in the best light.

Pride

Taking pride in working for BTP and serving the community.

Moving the Needle Action Plan

In 2020 we launched our Moving the Needle action plan, setting out our commitment to tackle racism and unconscious bias and make BTP a fairer more inclusive police force. Moving the Needle is an ambitious, wide-ranging plan which has been drawn up through discussion with a cross section of our employees.

Download: Moving the Needle Action Plan 

Moving the Needle is part of our wider Inclusion & Diversity Strategy for 2019 to 2022

Inclusion and diversity objectives

At British Transport Police, we take our commitment to Equality, Diversity and Inclusion seriously.

We want to make sure that our workplace is as inclusive as it can be, and that everything that we do helps our people to feel safer, happier and more productive at work. We know that this makes us a better employer and also helps us to attract, recruit and retain a diverse workforce. We also know that having a diverse workforce is good for business and helps us to provide the very best service for all our service users; whether they work or travel on the railway network.

We want everyone who works or volunteers for us to be actively involved in making sure that we are a fair, ethical and inclusive employer where people feel able to bring their whole selves to work. Everyone at BTP has a role to play in creating the organisation we want to be.

To find out more, please download a copy of the force's Inclusion and Diversity Strategy below.

For more information you can email the diversity team.