Chief officers

Our chief officers make up our strategic command team. Together, they oversee every aspect of our force.

Chief Constable Lucy D'Orsi

Lucy D'Orsi joined British Transport Police as Chief Constable in March 2021, from her previous position as Deputy Assistant Commissioner for Specialist Operations at the Metropolitan Police Service. She is also the National Police lead for Taser and Counter Drone UK capabilities.

Lucy has extensive experience of working in challenging policing environments both in London and nationally, including Royalty and Specialist Protection, Parliamentary and Diplomatic Protection, Aviation Policing and Protective Security, as well as Counter Terrorism Policing’s Senior National Coordinator for Protective Security and Preparedness. She is a highly experienced Public Order Commander, having led the policing operations for the Chinese State Visit in 2015 and, more recently, the policing operations for London’s New Year’s Eve, the State Visit of the then President Trump and the NATO Summit (2019).

In her role as Chief Constable, Lucy provides leadership to a large, dispersed workforce of over 5,000 police officers and staff across England, Scotland and Wales, as well as leading partnerships with the Department for Transport, the devolved administrations and the rail industry across Great Britain.

Overall, she takes responsibility for developing BTP’s policing strategy and leads our teams in delivering our service economically and efficiently, whilst continuing to drive our innovative and bold approach on the national policing stage.

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Deputy Chief Constable Stuart Cundy

Stuart's distinguished policing career began with the Metropolitan Police Service in 1994, where he served in both uniform and detective roles before becoming a homicide Senior Investigating Officer in 2003. His early leadership in tackling serious and organised crime included pivotal roles with the Flying Squad and as Head of Trident.

In May 2013, following his successful completion of the Policing’s Strategic Command Course, Stuart moved to Surrey Police as Assistant Chief Constable leading the combined Surrey and Sussex Police Specialist Crime Command. In 2016, he returned to the Metropolitan Police Service as a Commander, overseeing London’s response to homicide, armed criminality, and other serious and organised crime.

He is an experienced strategic commander across a wide range of complex, sensitive and high profile matters, including the 2017 terrorist attack at Borough Market for which he was awarded the Queens Police Medal.  Stuart has also led several national policing portfolios on behalf of Chief Constable Council, including homicide and major crime investigations, family liaison, and Coroner’s services, demonstrating his commitment to excellence and compassion in the most complex and sensitive areas of policing.

Since June 2017, Stuart has led policing’s response to the Grenfell Tower tragedy and the loss of 72 lives.  This includes the public inquiry and the unprecedented criminal investigation in both scale and complexity and its profound impact on the bereaved, survivors, residents and the local community.

In 2019, Stuart was promoted to Deputy Assistant Commissioner, where he has held key leadership roles across Corporate Services and Transformation, Professionalism and Front Line Policing, continuing to shape the future of policing with integrity, resilience, and strategic vision.

Assistant Chief Constable Ian Drummond-Smith

Ian Drummond-Smith joined British Transport Police in November 2024 from the National Police Chiefs’ Council (NPCC), where he coordinated the police response to the prison early release strategy and oversaw national riot investigations. With 26 years of experience in uniformed and detective roles, Ian now serves as Assistant Chief Constable for Network Policing, leading the strategic delivery of policing across the rail network to ensure passenger and staff safety.

As a PSU Gold Commander and Specialist Strategic Firearms Commander, Ian has led numerous large-scale operations and major incidents. The railway holds personal significance for Ian, whose father worked on the railway for decades and now serves part-time as a customer host. Ian has collaborated with BTP on major events like music festivals, football matches, and the G7 conference.

Beyond policing, Ian founded a charity supporting injured police officers and staff, and volunteers as a rescue officer with HM Coastguard, specialising in cliff and water rescues.

Assistant Chief Constable Charlie Doyle

Charlie Doyle joined us in 2017 from Surrey Police where he was Head of Transformation and Change. He has worked in a wide range of operational roles since 1988 including Head of Response Policing Contact and Specialist Operations.

Charlie has extensive experience of shaping and improving frontline capabilities with a background in Neighbourhood Policing. He became temporary ACC for Surrey’s neighbourhood portfolio in 2016 after reshaping the role of neighbourhood policing in the force.

He has also been both Divisional Commander and Superintendent Operations for North Surrey. He joins us at BTP as the ACC for Public Contact and Specialist Crime.

Director of People and Culture Rachael Etebar

Rachael Etebar FCIPD joined BTP in August 2018 as the Director of People and Culture and is responsible for people, health, safety, wellbeing, diversity and inclusion. She was previously Group HR Director for the Department for Transport and has held a number of senior HR roles within the Civil Service and the private sector. Rachael is Deputy Chair of the Police Officer Pension Management Committee.

In her spare time Rachael volunteers as a Governor of Farnborough College of Technology where she chairs the Search Committee and as a member of the Advisory Board of the HR Partnering Partnership.

Rachael is a Chartered Fellow of the CIPD and is currently studying for a part time Masters in Global Diversity Governance at Coventry University.

Assistant Chief Constable Sean O'Callaghan

Sean O'Callaghan joined British Transport Police in June 2018, from Essex Police where he was Head of Learning and Development for Essex and Kent Police.  Sean started his Police career in Essex as a Special Constable in January 1991, before joining as a regular officer in June 1993. During his 25 years' service he has held a number of uniform and crime roles.

He is the force lead for Civil Contingencies sitting on the National Police Chief Council Board and is the Strategic lead for Preparedness leading British Transport Police engagement in the Local Resilience Networks nationally.

A qualified Public Order Gold Commander and Strategic Firearms Commander. Assistant Chief Constable Sean O'Callaghan has led the British Transport Police response to a number of keys events, namely the Exit from the EU, Response to COVID 19 and most recent activation of Operation Forth Bridge.

He is currently undertaking a Master's Degree in Risk, Crisis and Resilience.

Director of Corporate Development Steff Sharp

Steff Sharp is our Director of Corporate Development, currently responsible for Financial Control, Decision Support, Commercial, Fleet, Uniform, Estates and Facilities. She is also MAGIC accredited, and leads as the National Police Gold for Operation COSUITOR - the Serious & Organised Crime response to drone-enabled criminality affecting prisons.

Steff is a British Transport Police success story, having joined as a PNC Operator in 2010 in Central London Police Station. She has progressed through a vast range of operational and corporate leadership roles spanning criminal justice, corporate resources, operational transformation, safety and wellbeing and strategic development.

She graduated from Cambridge University with a Masters in Applied Criminology and Police Management. Following completion of the Strategic Command Course in 2020, she became the Force’s Chief of Staff in 2021, before being appointed to lead her current Chief Officer portfolio in 2023.