See it. Say it. Sorted.

We’re asking rail passengers and people who use railway stations to help keep themselves and others safe by reporting unusual items or activity on the railway

We’ve all got a role to play in keeping the rail network safe, and we rely on you to be our eyes and ears.

Please remain vigilant for anything that seems out of place or unusual on trains or at stations. This could include:

  • Someone being somewhere they shouldn’t be, for example trying to get through a door marked ‘no entry’
  • An unattended bag
  • Someone checking security arrangements, for example filming CCTV cameras at a station
  • Someone avoiding rail staff and police officers
  • Someone who could be concealing something under their clothing.

If you see something that doesn’t feel right, we want to hear from you. Let us decide if what you have seen or what you know is important.

You should tell a member of rail staff or a police officer what you have seen. You can also call us on 0800 40 50 40, or text us on 61016. In an emergency, always call 999.