Tissue selling

Our priority is to ensure every passenger can travel in safety and without being disturbed. Tissue selling involves small items such as packets of tissues being offered for sale with an accompanying note. We know this can sometimes make members of the public feel uncomfortable.

BTP officer on escalator

Some people who sell tissues or beg on the railways are vulnerable, and officers will assist them to access services to get the support they need. However, we will take action against persistent offenders who break the law or intimidate passengers.

Both plying a trade and begging on board a train or at a station are both offences under the Railway Byelaws (7.2).

What you can do

Please do not encourage tissue selling if you see it on your journey. Instead, text us on 61016 with:

  • The service you’re travelling on
  • The carriage you’re travelling in
  • How many are involved
  • Their description(s)
  • Any other information that can help us

We’ll text you back with any further information required and updates.

Alternatively, report it to us on 0800 40 50 40

Contact Us

To report a crime or incident, call

0800 40 50 40

or text 61016

In an emergency call 999