A hate crime is when someone commits a crime
against you bec
ause of your:
- disability
- gender identity
- race
- religion
- sexual orientation
- any other actual or perceived difference
A hate crime can be:
- physical violence
- someone using offensive language towards you
- someone harassing you because of who you are (or who they think
you are)
- someone posting abusive or offensive messages about you
online
What should I do if it happens to me?
Report it to the police. If you or someone
else is in immediate danger, always call 999.
When it’s not an emergency, call us on
0800 40 50 40 as soon as possible to report what
happened. You can also text us on 61016 to tell us
what happened, when and where.
You can also call your local police on
101 or visit your nearest police station.
You might want to shrug it off. But it’s
important that you tell us. If we don’t know about it, we can’t
stop it from happening again or getting worse, for you or someone
else.
Even if you’re not sure if it was a crime or
not, you should report it so we can investigate.

What should I do if I see it happening to someone else?
Hate crime doesn’t have to be targeted at you
to report it. You can report anything you see happening to someone
else, or report it on their behalf if they don’t want to.
If you or someone else is in immediate danger,
always call 999.
Call us on 0800 40 50 40 as
soon as possible to report what happened. You can also text us on
61016 to tell us what happened, when and
where.
You can also call your local police on
101, visit your nearest police station or speak to
a police officer or police community support officer in person.
We understand you might not feel comfortable talking to the
police about what happened. Although we will take you seriously and
get you the support you need, there are other organisations you can
report hate crime to.
True Vision
Find out more about hate crime and submit a
report on the True
Vision website:
English
language reporting form
Welsh language reporting form
You can do this anonymously if you want to.
The information will be passed on to the police to investigate.
Community Security Trust
For antisemitic incidents:
Visit: Community Security Trust
website
Call: 0208 457 9999
Tell MAMA
For anti-Muslim incidents:
Visit:
Tell MAMA
website
Call:
0800 456 1226
Whatsapp:
07341 846 086

What is BTP doing about hate crime?
The majority of people using and working on
public transport will be safe and secure. However, we know hate
crime can happen on public transport.
We won’t tolerate behaviour where someone is
targeted because they are different or made to feel uncomfortable
on their journey. We’re proud that our police officers and staff
come from all walks of life and we believe everyone has the right
to travel safely.
Here are some of the things we are doing to
tackle hate crime: