Antisocial behaviour can have a lasting impact on neighbourhoods and communities as it often leads to an increase in crime, particularly violence and criminal damage. If you’ve witnessed antisocial behaviour of any kind, report it using our quick and simple online tool.

Advice tool

Dealing with unwanted cold callers

Thank you.

Unannounced visits by people to your home to sell goods or services (sometimes called 'cold visits' or 'cold calls') are not illegal, but you can deter these individuals by putting a sticker or notice on your door saying that you don't wish to receive cold visits. 

If you’re getting unwanted cold phone-calls, we recommend contacting your phone service provider. They should be able to suggest several ways to screen and block incoming calls. You might also consider registering with the Telephone Preference Service.

If the visits or calls continue, the next step would be to contact the individual’s company to make a complaint.

If this doesn't deter them, contact your local Trading Standards office or Citizens Advice on 03454 04 05 06. They can give you further help and support.