Privacy policy

We are committed to safeguarding your privacy online.

British Transport Police Community Support Officer


Like many websites, we sometimes place small data files – known as cookies – on to your computer.

We use cookies in two ways. Cookies make functions on our site work at their best for you. When you save your local Neighbourhood Policing Team, a cookie will be placed on your computer so the site will remember your preferred team on your next visit.

We also use cookies to measure how our visitors are using our website, so we can ensure the site is working at its best.

Our cookies are not used to identify you personally and you can manage or delete them as you wish.

To learn more about cookies and how to manage them, visit Or please read on to find out more about how and where we use cookies.

Google Analytics cookies

We only use Google Analytics cookies on our site. They measure how our website is used.

Google Analytics stores information about visitor behaviour in an anonymous form. We do not collect or store your personal information, nor do we allow Google to use or share our analytics data.

Google Analytics collects information about what pages you visit, how you got to the site, how long you are here and what you click on.

The following cookies are set by Google Analytics:

Name Typical content Expires
_utma randomly generated number 2 years
_utmb randomly generated number 30 minutes
_utmc randomly generated number when you close the browser
_utmx randomly generated number 2 years
_utmxx randomly generated number 2 years
_utmz randomly generated number and information on how the site was reached (e.g. direct or via a link, organic search or paid search) 6 months


To opt out of being tracked by Google Analytics across all websites visit:

If ever we want to collect personally identifiable information through this website (an online survey, for example), we will always inform the user of its intended use. We will never use this information for any other purpose than that stated, nor will we hand this information out to any third-party.

We collect this information in a way which does not identify anyone. We do not make any attempt to find out the identities of those visiting our website.

Contact information

If you contact us via this website your email address is automatically supplied to us and it’s possibly that other personal details are as well. We will not store this information or pass it on to any other party. Your details will be retained long enough for us to respond to your query or comment. It will not be held on file or put to any other purpose other than to respond directly to you.

Afterwards, your details will be deleted from our system. Under no circumstances will we sell, trade, rent or otherwise disclose your details to others.

Children under 16 years of age should not submit any information to any website without the consent of a parent/carer.

Contact Us

To report a crime or incident, call

0800 40 50 40

or text 61016

In an emergency call 999