Contact us

Text 61016 to report a crime or incident. Or, complete our online form.

In an emergency always call 999.

If you are a railway worker and would like to report a crime online please click here

General enquiries

Email us or use our contact form (plus support for hearing or speech impaired users)

Local teams

Address and contact details of local teams

Lost property

Train operator details for lost property on the network - we only deal with stolen property

Support contacts

Charities, groups and agencies that can support you.


Contact details of all departments in our central organisation


To share an experience, thank us or give any other feedback (positive or negative)

Website feedback

For comments, bug reports and suggestions for improvement on this website

Other useful contacts

Local teams

Neighbourhood Policing Team pages contain contact details

Media contacts

For all national and local media contacts


To find out how to make a complaint, and get information about how your complaint is handled