Counter terrorism

The threat from terrorism to the United Kingdom is serious. Our job is to keep everyone who travels and works on the rail network safe.

Recent tragic events remind us that terrorism attacks can happen at any time or place without warning. To do this we use a range of overt and covert policing tactics, which are under constant review. We work with a range of partners, including other police forces and the government. We also work closely with rail staff, providing security awareness training, regular briefings and security advice.

You can expect to see our officers on the network keeping you safe and secure. Find out more about Project Servator– how we deter, detect and disrupt a wide range of criminal activity on the rail network while providing a reassuring presence.

We also rely on help and support from the public and rail industry to maintain security on the railway.

What can I do to keep myself safe?

Be alert not alarmed, and remain vigilant at all times when travelling on the railway and when you are at stations. Follow instructions from rail staff or police officers.

You can find advice on travelling abroad from the Foreign and Commonwealth Office.

Stay safe in the event of a firearms and weapons attack

This short film sets out practical steps that you can take to stay safe in the event of a firearms or weapons attack. Visit the Counter Terrorism Police website for more information on how to report a threat and stay safe.

Unattended items

You should always report unattended items so they can be checked. Don’t leave it to someone else to report it.

  • Tell a police officer or member of rail staff
  • Call 0800 40 50 40 (freephone)
  • Text 61016 (When an emergency response isn’t needed)
  • In an emergency, always call 999
Suspicious activity

Communities defeat terrorism.

You can help police keep communities safe by reporting your concerns about suspicious activity on 0800 789 321. Your call could save lives.

Don’t worry about wasting police time or getting someone into trouble. Let us decide if the information is important. What you tell us is treated in the strictest confidence and is thoroughly researched by experienced officers before, and if, any police action is taken. No call or click will be ignored.

Be aware of what is going on around you – of anything that strikes you as different or unusual, or anyone that you feel is acting suspiciously – it could be someone you know or even someone or something you notice when you are out and about that doesn’t feel quite right.

Examples of suspicious activity could include someone who:

  • appears to be carrying out surveillance; taking photos of security arrangements for example;
  • has firearms or other weapons or has shown an interest in getting them;
  • is visiting the dark web, or ordering unusual items online;
  • has bought or hired a vehicle in suspicious circumstances;
  • has bought or stored large amounts of chemicals, fertiliser or gas cylinders for no obvious reasons, or is researching acquiring these items;
  • has undergone an extreme and unexplained change in their behaviour;
  • is carrying out suspicious transactions on their bank account;
  • holds passports or other documents in different names for no obvious reason;
  • travels for long periods of time, but is vague about where they’re going.

Remember – in an emergency always dial 999.

If you see something that concerns you, ACT. Action Counters Terrorism.

Find out more about how you can help defeat terrorism.

Reporting online content

You can stop terrorists and online extremists by reporting online content anonymously.

The internet can be used to promote, glorify or help carry out acts of terrorism and extremism. We need your help to stop it.

Report online content which concerns you or which you think could be illegal by visiting

A specialist national police unit will review your online referral and work with industry partners to seek the removal of any content that breaches terrorism legislation.

You can report:

  • Articles, images, speeches or videos that promote terrorism or encourage violence
  • Online content encouraging people to commit acts of terrorism
  • Websites made by terrorist or extremist organisations
  • Videos of terrorist attacks

If you come across potentially illegal or offensive material on internet sites, chat rooms or other web-based forums, report your concerns anonymously at

I work on the railway, how can I get more advice on how to keep the network safe?

We hold regular ACT awareness days for a wide range of industry partners across the country. The aims of these sessions are to:

  • Raise awareness of terrorism and crime issues
  • Enable sharing and gathering of intelligence and information
  • Build effective working relationships across the rail industry
  • Empower people to report suspicious activity

We can also arrange to visit your workplace to deliver this training.

To find out more about how to access this training, please email us and we will respond within three working days. Please don’t use this email address to report something to us. In an emergency always call 999.

Project servator
Dogs, unit
Specialist response unit

Contact Us

To report a crime or incident, call

0800 40 50 40

or text 61016

In an emergency call 999