Using ATMs safely

Before you visit the ATM

Memorise your PIN. Never write it down or tell anyone else.

While you use the ATM

Be aware of your surroundings. Don't be distracted while using an ATM.

Use your hand to cover the keypad when you enter your PIN.

Never use an ATM where other people are lingering. If you feel uneasy at any time, move to another machine.

After you’ve withdrawn your money

Discreetly put your money away safely out of the view of others.

Report confiscated cards immediately. If you can, don’t leave the machine. Instead, call the bank from the ATM where your card was taken.

Never rely on the help of strangers to retrieve a confiscated card.

Keep close tabs on your day-to-day account activity and immediately report any fraudulent or suspicious withdrawals.

Contact Us

To report a crime or incident, call

0800 40 50 40

or text 61016

In an emergency call 999