Preparing children and young people for travelling alone

We would always prefer children and young people to be accompanied by a responsible adult when travelling on the railway, but we realise there may be times when your child has to travel alone or with a group of friends.

The railway can be a dangerous place. You can help to prepare them. Talk to them before their journey about how to stay safe on and near the railway and what to do in an emergency.

Preparing children for travel

Planning ahead

  • Write down or text them details of their departure and arrival stations, train times and who will meet them
  • Make sure their phone is fully charged and they know who to call in an emergency. Save our text number 61016 in their phone and explain that they can text the police if they need help on their journey. They should be told to always call 999 in an emergency
  • Teach them how to use help points at stations or on platforms before their journey
Safety rules

  • If you’re travelling in a group, stick together and look out for each other
  • Keep away from the platform edge
  • Never touch, walk along or take a shortcut over train tracks
  • Listen carefully to station or on-board announcements and follow any instructions
  • If you need help on the train or at a station, find and talk to a member of rail staff or a police officer


Contact Us

To report a crime or incident, call

0800 40 50 40

or text 61016

In an emergency call 999

More information and support

Contact us (BTP)