Unaccompanied children

You can help your child prepare for the occasions when they need to travel on their own by following our safety advice.

Our Strategy and Plans

Planning ahead

  • Write down details of their route, train times and who will meet them at their destination.
  • When travelling in a group, insist they stick closely together until they meet up with a recognised, responsible adult.
  • Provide them with more than one emergency contact number and either a fully-charged mobile or a phone card so they can make and receive calls.
  • Teach them to use a help point where available.

Basic safety rules

  • Choose a carriage where there are as many people as possible.
  • Don't talk to strangers; they should go to rail staff or police if they need help.
  • Listen carefully to station announcements and be mindful of others.
  • Report unattended bags or packages - be careful not to touch them.
  • Train platforms are dangerous - be sensible, don't run or stand too near the edge.