1. Anti-Social Behaviour

This is an on-going commitment from our NPT to ensure positive action is taken against offenders causing any problems on-board our trains and stations.

Actions

• We will ensure that our officers conduct patrols at stations and on trains all hours of the day from 7am to the close of service.
• These patrols will be conducted by uniformed officers and plain clothed officers.
• We will hold passenger surgeries during peak hours at our busiest stations to enable passengers to talk to us about their concerns and experiences.
• Intelligence from our April 2012 PACT meeting highlighted Brockley, Norwood Junction and Forest Hill as hotspots to target in May 2012
• We will target late night station and train patrols at hotspots to combat anti-social behaviour.
• We will carry out close of play patrols at West Croydon for terminating trains and also busy stations for pubs and nightlife such as New Cross Gate and Forest Hill to prevent alcohol-related disorder

   

Results

• We have extended our patrol hours until 1am on Thursdays, Fridays and Saturdays to prevent late night anti-social behaviour.

• Police patrols at Norwood Junction saw 7 arrests for theft, criminal damage, possession with intent to supply class A drugs, assault, fare evasion and cannabis possession

• Officers have targeted ticket less travel and staff abuse across the line of route and have 9 arrests/reports for ticket-related offences at stations and on-board trains

• A total of 24 people have been arrested/reported/issued penalty notices in April 2012 for threatening behaviour, fare evasion, possession of cannabis, going equipped to commit fraud, pointed/bladed article, theft of passenger property, possession with intent to supply Class A controlled substance, criminal damage (Graffiti), common assault, smoking and breach of ASBO.

We take seriously any abuse, both verbal and physical against any member of rail staff conducting there duties. We will always fully investigate any incident including using CCTV and cutting-edge forensic intelligence to target and successfully prosecute all offenders

Actions

• We have a positive arrest policy for any assaults on staff in the course of their duties, always pursuing the maximum punishment available by the courts.
• We always link in with our colleagues in the Metropolitan Police Service and local organisations to identify and arrest suspects for assaults on staff.
• We have a dedicated team which solely investigate assaults on staff, we liaise closely with this team in order to identify and arrest these suspects.
• We conduct regular, high visibility, patrols of the line targeting late night hot spots especially where local late night establishments operate near the stations.
• We will use the latest in forensic analysis to identify and arrest offenders and all rail staff are trained in the use of spit kits for DNA retrieval’

   

Results

• LOROL staff have been reminded in their newsletter of the importance of reporting offences promptly and the use of DNA retrieval kits.

• There was 4 incidents of assault/verbal/threats towards rail staff during April 2012. These include persistent fare evaders at Brockley verbally abusing rail staff, a member of staff being punched at Surrey Quays, a member of staff being spat towards at Surrey Quays and a drunk male at Forest Hill, who after being helped to safety after staggering close to the tracks assaulted a member of staff. Of these 4 incidents one male has been arrested and one has been identified by local officers from CCTV with an arrest pending

3. Theft of passenger property

This has became a priority for us since a rise in thefts of phones, in particular iPhone models, in the South London area was noted. Information sharing with our MET police colleagues have identified a rise in phone snatch offences in the vicinity of Penge West and Crystal Palace stations. Whilst no direct intelligence indicates that passengers from the stations are being targeted we are carrying out hi-visibility and plain clothes operations in the stations and on-board trains in the run up to Christmas

Actions

• We conduct both high visibility and plain clothes patrols along the line, on trains and at stations and targeting hot spots during specified times.
• We work closely with our local Metropolitan Police Safer Neighbourhood teams to identify any offenders and bring them to justice.

Results

• Throughout April 2012 we have been travelling on LOROL services we have been travelling on trains offering practical crime prevention advice to passengers to reduce the opportunities of them becoming victims of crime pointing out insecure bags and unattended items.
• A passenger surgery was carried out at Honor Oak station in April 2012 and crime prevention advice offered to passengers about keeping their valuables safe whilst using the rail network
• A male was arrested by BTP officers after stealing the train guard’s bag on board the train service pulling into Norwood Junction in April 2012. The male was searched and found to have the train guard’s wallet inside his coat pocket. The male was remanded overnight for court the next morning.