Advice on when to call 999
If you have witnessed or been the victim of a crime while
travelling on a train or at a station, then we are here for
Call us on 0800 40 50 40 or text
61016 to report any crime that has already
happened, to seek crime prevention advice or to make us aware of
issues in your neighbourhood.
Using the Freefone number above keeps 999
available for emergencies, and helps us to reach the people who
need us most as quickly as possible.
What is an emergency?
An emergency is when a crime is happening, someone suspected of
a crime is nearby, someone is injured, being threatened or in
danger. In an emergency, dial 999.
Hearing or speech impaired users
If you have a question about the way we police or need some
advice, text us on 80110.
*You cannot report a crime by using this service, please telephone
Text messages not arrive quickly, please bear this in
mind. You will know your text message has been received when
you receive a reply from us.
Please note that all telephone calls are recorded.
Also, register your phone with Emergency SMS text
service. This service works like a 999 call for deaf,
hard of hearing and speech-impaired people. You can send an SMS
text message to this service and they will then pass this on to the
correct emergency service.