Contact us

Please remember, if you need to report a crime please call us on 0800 40 50 40 or text 61016. In an emergency call 999.

General enquiries

To contact us by email or contact form, plus support for hearing or speech impaired users.

Your local station

Find the address, telephone number, officer in charge and opening hours for your local BTP station.

Lost property

For contact details for your local train operator, if you have lost property on the network. The BTP doesn’t deal with lost property, unless it has been stolen.

Police contacts

For contact details for Crimestoppers, Anti-Terrorist Hotline, Victim Support and Missing People.

BTP departments

For contact details for all departments in the BTP’s central organisation.

Give us feedback

For details on how to contact us if you have an experience to share, want to thank BTP or give any other feedback, positive or negative.

Website comments

For comments, bug reports and suggestions for improvement on this website.

Our Twitter policy

What you can expect if you follow or reply to us on Twitter.

Useful contacts in other sections

Local teams

Our Areas pages contain contact details for your local British Transport Police teams.

Media contacts

For all national and local media contacts.


To find out how to make a complaint, and get information about how your complaint is handled.