Please remember, if you need to report a crime please call us
on 0800 40 50 40 or text
61016. In an emergency call
To contact us by email or contact form, plus support for hearing or speech impaired users.
For contact details for your local train operator, if you have lost property on the network. The BTP doesn’t deal with lost property, unless it has been stolen.
For contact details for Crimestoppers, Anti-Terrorist Hotline, Victim Support and Missing People.
For contact details for all departments in the BTP’s central organisation.
For details on how to contact us if you have an experience to share, want to thank BTP or give any other feedback, positive or negative.
For comments, bug reports and suggestions for improvement on this website.
Our Areas pages contain contact details for your local British Transport Police teams.
For all national and local media contacts.
To find out how to make a complaint, and get information about how your complaint is handled.
To report a crime or incident, call
or text 61016
In an emergency call 999
We don’t deal with lost property, unless it has been stolen. If you have lost something on the rail network, you need to contact the relevant train operator.