PC Amy Mercer Bailey

A switch in career from politics to policing at the tender age of 21 – Amy Mercer Bailey is driven by a desire to help people.

At 19 she was elected as the youngest serving councillor for Cheshire West and Chester Council while in her second year of studying for a theology degree at Manchester University.

But it was her desire to help the public that saw her swap the Town Hall for a new role with British Transport Police.  

Quote-2 Everyone has been really welcoming at BTP since day one - much more so than I expected. Colleagues, regardless of rank, have time for you and because of your shared experiences you feel like a family. qupte

- PC Amy Mercer Bailey

 

Now 26, Amy, from Northwich, joined us as a Police CommunAmy Baileyity Support Officer
(PCSO) at Chester three-and-a-half years ago. She has been in her current post as a PC at Manchester Piccadilly for just eight weeks.

She said: “I had ambitions to be an officer in the Army but when my situation changed I looked again to the police force, having always been interested in policing.

“I knew I wanted to be involved in active service somehow. BTP was recruiting at the time so I did some research. I knew that policing was a lifelong career so I joined up as a PCSO to get an insight into the job first.

“As a PCSO you get a real glimpse of what the job involves and you get to know the Force structure and organisation. I honestly don’t think the public realise the challenges the police deal with day to day – I certainly didn’t – it was a real eye opener.

“It’s very different from what you expect. It’s weird what eventually becomes normal, like dealing with conflict and aggression day to day - and the frequency of it. There are a lot of satisfying things about the job too though – when you get a  positive outcome and you feel like you’ve really helped a victim.

“After three years as a PCSO I became frustrated by the limitations of my role and felt ready to take on that extra responsibility – it just felt like a natural progression. It also opens the door to other opportunities like firearms, Counter Terrorism and CID.

“Everyone has been really welcoming at BTP since day one – much more so than I expected. Colleagues, regardless of rank, have time for you and because of your shared experiences you feel like a family. Everyone looks after each other and, as long as you’re willing to put the work in, there’s an element of individuality about the job – you bring your own qualities to policing.

“Joining BTP has been great for my development – I feel more self-assured and courageous. It’s been a steep learning curve and it’s only now I feel as if I can settle into the job. The hardest part is finding that work/life balance.

“I’d say to anyone thinking of joining BTP to have a good chat with an officer and try to get some insight to see if you’re cut out for the job. I really do love being part of the BTP family – I always wanted to be out and about helping people and resolving problems - for me, that’s what policing is all about.”

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