Penalty Notice for Disorder

A Penalty Notice for Disorder (PND) offers a simple and swift way for the police to deal with low-level anti-social and nuisance offending. Here you can find out more about what you can expect if you are issued with a PND.

Penalty notices for disorder

If you have a question relating to a specific ticket issued to you by British Transport Police, please email pnd.enquiries@btp.pnn.police.uk (quoting your ticket number).

What is a PND?
Why is a PND given?
How can I pay my PND?
How long do I have to pay my PND?
What happens if I do not pay on time?
What can I do if I don’t agree that I should have been given a PND and would rather have been given a court hearing?
Will the PND give me a criminal record?
Who has the authority to give me a PND?
Once issued with a PND, can the officer ask me to attend a police station?
Why has my payment been returned?
A bailiff’s letter or Court Summons regarding a PND has been sent out to my address, but I don’t know the person that it’s addressed to. What shall I do?

What is a PND?
Penalty Notices for Disorder (PNDs) are fines set at two levels:

  • upper tier offences at £90.00
  • lower tier offences at £60.00

Why is a PND given?
A PND is given at the discretion of an issuing officer. The officer has to have a reason to believe that a person has committed an offence for which a PND is suitable and that they have no history of similar offences. The details of the offence are stated in Part 2 of the notice.

How can I pay my PND?
You can pay your fine by any of the following methods:

  • Credit/debit card via the 24 hour automated phone service on 0300 123 1481
  • Online via our secure web page
  • By cheque or postal order made payable to HMCTS. If you choose this method, please send Part 3 of your ticket along with your cheque to:

    Regional Fixed Penalty
    PO Box 5992
    Southend On Sea
    SS1 9PX

By cash, sending the exact amount payable along with Part 3 of your ticket to the above address.

How long do I have to pay my PND?
You have 21 days starting from the date of issue, this can be found on the ticket.

What happens if I do not pay the penalty on time?

If you fail to pay the full amount of your PND within 21 days of the issue date, the fine will increase by 50% and you may be charged with the offence for which the notice had been issued. If you don’t pay the PND at all, it will be registered as a fine, in which case you may have to pay additional bailiff’s fees or you may be arrested. If you are charged and convicted you will receive a criminal record and may have to pay court costs in addition to any fine imposed. You may also be given a custodial sentence.

What can I do if I don’t agree that I should have been given a PND and would rather have been given a court hearing?

If you believe you should not have been given a PND, you have the right to request a court hearing within 21 days of the date of issue. You can do this by filling out Part 4 of your ticket and sending it to:
                 The Manager
                 Central Ticket Office
                 Freepost RLYC-ZEKH-XSYZ
                 British Transport Police
                 London
                 NW1 9LN

You can also request a hearing by writing to us at the above address or by sending an email to pnd.enquiries@btp.pnn.police.uk, giving your PND reference number, full name and an address on which a summons may be served to you. The summons will tell you when and where to attend court. Please note: only the recipient named in Parts 2 and 3  of the PND may request a court hearing.

Will the PND give me a criminal record?
A PND is not a conviction therefore it will not result in a criminal record. A record of the notice will be kept for administration purposes. The information may be used to help decide whether or not to issue you with another PND in relation to any subsequent offences for which such notices may be issued. However, please note that if you fail to pay the PND or request a hearing, legal action taken against you can result in a criminal record.

Who has authority to give me a PND?

All police officers can issue you with a PND if they have reason to believe you have committed an offence. Police community support officers and accredited officers also have powers to issue PNDs. You have the right to ask the issuing officer for identification. The officer who issues the ticket will write their name and warrant number at the bottom of Part 2 of your PND.

Once issued with a PND, can the officer ask me to attend a police station?
Police officers have the right to request that you attend a police station for fingerprints, DNA samples and photographs. They may also request that you attend a police station to be issued with the PND.

Why has my payment been returned?
Your payment may have been returned for any of the following reasons:

  • Your payment may have been made too late (after 21 days of issue)
  • You may not have paid the full amount
  • You may already have requested a court hearing and a summons is being prepared
  • The penalty has been increased i.e. due to late payment and you have not paid enough

If a payment is returned, a letter will accompany the payment explaining the reason for this. In individual cases, if further information is needed, please call the London Collection & Compliance Centre on 020 7556 8500. Please have your PND issue/notice number ready.

A bailiff’s letter or court summon regarding a PND has been sent out to my address, but I don’t know the person that it’s addressed to. What shall I do?
If the person named on the bailiff’s letter of court summons is either not known at the address or has moved away please send the following information:

  • Your full name and address
  • A copy of a recent utility bill (e.g an electricity or gas bill) to confirm your name and address
  • Daytime contact telephone number
  • The forwarding address of the person named on the fine (if this is available)
  • The notice of PND fine: please send this information to:

    Regional Fixed Penalty
    PO Box 5992
    Southend On Sea
    SS1 9PX