Looking after your property
We're doing everything we can to reduce instances of
pickpocketing, gadget theft and luggage theft, and you can protect
How to beat pickpockets
- Keep purses secure and carry wallets in an inside
- Zip up hand and shoulder bags.
- Carry bags in front of you with flaps against your body.
- Keep straps short and bags tucked under your arm.
- Don’t display jewellery.
- Don’t show your money — keep it safely in your pocket.
on the tricks of pickpockets.
Protect your gadgets
- Install a tracker application on your smartphone, which could
help trace your device if it’s stolen.
- Stay alert and aware of what's going on around you when using
your phone in public.
- We're more likely to recover your property if you have marked
Register your bicycle at www.bikeregister.com and
your phone and other electrical gadgets at
- Keep a record of the unique reference number (IMEI) on your
mobile phone. To get this, dial *#06#.
- Always use your phone’s security lock or PIN number.
- Use an ultra violet property marker to write your post code and
house number on valuable possessions.
- Report any lost property at www.reportmyloss.com/ so it can
be cross referenced against stolen property. BTP have paid for this
service and this is now FREE to members of the public who have lost
items on the railway.
- Insure your possessions and keep the
insurance details handy.
Help protect yourself - learn the tricks of phone
Keep your luggage safe
- Try to keep luggage close by and in view and check on your
- Don't leave valuable items unattended on a train when you visit
the toilet or buffet car.
- If you are going to sleep on a train, do not leave valuables in
view on the table or seat next to you. Keep them hidden.
- Ensure any bags placed on the on the floor are in front of you
so that any movement of the bag will be noticeable.
thieves' tactics and help protect your valuables.
If you become a victim
We're here to help you. We know how distressing it can be to
become a victim of any crime, and we will do everything in our
power to find the perpetrator.
To report a crime, you can call us on 0800 40 50
40 or tell a police officer or member of station staff
immediately. In an emergency always call 999.
If you have been the victim of a robbery, try and remember as
much information about the perpetrator as you can and preserve
whatever evidence there is.
If you witness a crime, you should report it
to us on 0800 40 50 40, tell a police officer or
contact transport staff as soon as you can.
If you have lost your property on a train or at a station,
report it immediately to a member of transport staff who will put
you in touch with the relevant lost property office. It is an
offence to report something stolen if you actually lost it.
For more information about lost property on the Tube visit the
Transport for London
Visit our How we tackle crime pages to
find out what we are doing to tackle theft and pickpocketing.