We use Project Servator to deter, detect and disrupt a wide
range of criminal activity on the rail network while providing a
reassuring presence for the travelling public.
Project Servator deployments are unpredictable and highly
visible. They are designed to deter, detect and disrupt a range of
criminal activity, from
pickpocketing and theft to terrorism.
They involve uniformed and plain clothed officers together with
other specially-trained officers. They are supported by other
resources, such as police
dogs and a network of CCTV cameras. Rail staff also support our
deployments through continuous vigilance and regular communication
with our officers.
We will turn up unannounced at railway stations to carry out
patrols. They will be unpredictable, so they could happen at any
time, last for different amounts of time and involve varying
numbers of officers and assets.
What you will see
You could see us at your station more than once a day or not see
us for a week or more. The key to the deployments being successful
in deterring, detecting and disrupting criminal behaviour is that
they are unpredictable.
Don’t be surprised or alarmed if you see a Project Servator
deployment being carried out at your railway station. Our officers
are there to keep you safe. You may also see or meet officers who
are there to explain to passengers what we are doing and answer any
questions you have. Feel free to talk to them if you want to find
Businesses and retailers have a vital role to play too. We rely
on their support and vigilance to ensure our tactics in the fight
against crime are successful. We are working with them to keep the
travelling public safe by ensuring they know how to report
How you can help
You can play a vital role by being vigilant when you are
travelling and reporting anything that doesn’t feel right, for
example an unattended item or someone acting suspiciously. Don’t
leave it to someone else to report it.
- Tell a police officer or member of rail staff
- Call 0800 40 50 40 (Freephone)
- In an emergency always call 999
You can also contact the
Anti-Terrorist Hotline. We want you to look out for the unusual
– activity or behaviour that strikes you as not quite right and out
of place in your normal day to day life.
You may feel it’s probably nothing, but unless
you trust your instincts and report it we won’t be able to judge
whether the information you have is important or not. Remember, no
piece of information is considered too small or insignificant.
- Call 0800 789 321.
- A textphone service is available if you
have speech or hearing difficulties 0800 032 4539
(text messages from mobiles are not accepted).
- Complete an online form.