‘See It. Say It. Sorted.’
How you can help keep the railway safe
We’re asking rail passengers and people who use railway stations
to help keep themselves and others safe by reporting unusual items
or activity on the railway
We’ve all got a role to play in keeping the
rail network safe, and we rely on you to be our eyes and ears.
Please remain vigilant for anything that seems
out of place or unusual on trains or at stations. This could
- Someone being somewhere they shouldn’t be, for example trying
to get through a door marked ‘no entry’
- An unattended bag
- Someone checking security arrangements, for example filming
CCTV cameras at a station
- Someone avoiding rail staff and police officers
- Someone who could be concealing something under their
If you see something that doesn’t feel right,
we want to hear from you. Let us decide if what you have seen or
what you know is important.
You should tell a member of rail staff or a
police officer what you have seen. You can also call us on
0800 40 50 40, or text us on
In an emergency, always call
We will check any information you give us
thoroughly. Every day we receive reports about suspicious behaviour
or unusual activity from members of the public and we take your
In 2014, the information we received from a
vigilant train passenger led to a man being arrested under the
A woman reported seeing a man on a Poole
to Waterloo train in January 2014 viewing videos of flares being
thrown at football matches and documents on his laptop which
appeared to be related to bomb-making. She took photographs on her
phone and contacted BTP.
An investigation followed, and a suspect
was arrested at Stansted Airport in May 2014 as he was about to
board a plane. He was arrested on suspicion of committing an
offence under the Terrorism Act 2000.
The 22-year-old student was found to be in
possession of a banned publication, and a box of maritime distress
flares, which were in his luggage in the hold of the plane he was
about to board.
He later pleaded guilty to taking the
flares on to a passenger jet and to possessing a terrorist manual.
He was sentenced to 18 months in prison, suspended for two
What you will see and hear
Posters started to be displayed at major
railway stations across England, Scotland and Wales from 1 November
2016. Updated security announcements will also be made at
The campaign, which is designed by government,
police and the rail industry, will be rolled out across the rest of
the rail network in 2016/17.