We’re proud that our officers and staff come from all walks of
life and we believe everyone has the right to travel safely. We
won’t tolerate behaviour where someone is targeted because they are
different or made to feel uncomfortable on their journey.
A hate crime is when someone commits a crime against you because
of your disability, gender
religion, sexual orientation,
or any other actual or perceived difference.
It doesn't just mean physical violence. Someone using offensive
language towards you or harassing you because of who you are (or
who they think you are) is also a crime. Another example is someone
posting abusive or offensive messages about you online.
You might want to shrug it off if it happens
to you. But if you don’t tell us, we won’t know about it and can’t
stop it from getting worse, for you or someone else. Even if you’re
not sure if it’s a crime or not, you should report it so we can
How to report hate crime
The majority of people using and
working on public transport will be safe and secure. If
you experience hate crime on public transport , tell us so we can
Text us on 61016
or call 0800 40 50 40 at any time. If you’re in
immediate danger, always call 999. For buses and
taxis call 101.
Tell us why you think it was a hate crime and
what happened. This will help us to investigate it and get you the
support you need.
We understand that you might not feel
comfortable talking to the police about what happened. There are
other ways to report it without talking to us directly.
Visit the True Vision website to
submit a report. You can do this anonymously if you want to. The
information will be passed to the police to investigate.
For anti-Muslim incidents visit Tell MAMA website, call 0800 456
1226 or call via WhatsApp 0734 184 6086.
For antisemitic incidents visit Community Security
Trust website or call 0208 457 9999.
It’s not OK to be targeted because you’re
different or because of who you or your friends and family are (or
who people think they are). Hate crime doesn’t have to be targeted
at you to report it. You can report anything you see happening to
someone else or report it on their behalf if they don’t want
What are we doing about it?
- We are working with communities to reduce the fear that these
incidents can cause.
- We are building stronger relationships with communities
so people who experience hate crime feel more confident
about reporting this type of incident to us.
- Our officers hold community awareness events to reduce the fear
of crime among minority groups and to promote our tough stance
- We work with True Vision to
help people report hate crime and hate incidents.
- We have set up
Independent Advisory Groups in different regions to help us
engage with communities, develop our plans and to act as critical
friends reviewing our activity and operations.
- Our lesbian, gay, bisexual and transgender support group LINK
advise us on LGBT issues in support of policing
- We fund a LGBT Youth Scotland young person’s achievement
award for those who have championed peer education of hate
Hate crime strategy
Hate crime has a significant impact on victims and causes damage
to communities. Our strategy outlines our commitment to prevent
hate crime where possible, encourage victims to report it when it
does happen and bring offenders to justice.
For more information about our approach to
tackling hate crime, contact our Safeguarding Unit.
You can text us on 61016 to
report non-emergency incidents.