Our campaigns aim to provide advice and information and raise
awareness of BTP’s vital role helping to get the travelling public
home safe, secure and on time every day.
This is a re-launch of our text message service that allows the
travelling public and rail staff to text us directly about any
More about our 61016 campaign
This campaign highlights the dangers of trespassing on the
More about our Trespass campaign
Our Be Aware campaign is designed to help you keep valuables
safe from pickpockets, gadget/phone thieves and luggage
our Be Aware campaign
This campaign aims to increase reports of Hate Crime on public
We’re asking rail passengers and people who use railway stations
to help keep themselves and others safe by reporting unusual items
or activity on the railway.
More about our See it. Say it. Sorted it. campaign
To report a crime or incident, call
or text 61016
In an emergency call 999
We don’t deal with lost property, unless it has been stolen. If you have lost something on the rail network, you need to contact the relevant train operator.
We’re committed to providing the highest level of service. If you’re pleased with the service you have received or if you have a complaint to make then we’d like to hear from you.
Want to find out what our local neighbourhood teams are doing to ensure safe travel on the rail network in your area? Use our interactive maps and search tools to find information and news local to you.