Our vision, mission and values

Our aim is to keep you safe on your journey and make you feel secure. Our staff and officers follow our vision, mission and values so we can provide the best possible service.

Our vision, mission and values

Our vision

Our vision is to provide policing excellence for Britain's railways. This means being professional in all that we do, and always providing the best possible service to everyone who uses the railways.

Our mission

We work with others to build a safe railway environment that is free from disruption and the fear of crime.

We do everything we can to meet the specialist needs of our railway community and keep our passengers informed about everything we do.

Our staff are highly trained to ensure we can deliver the best possible service.

We endeavour to provide value for money in everything we do.

Our values

We promote equal opportunities

All of our staff and passengers are treated with respect and dignity. We provide an inclusive and supportive working environment, and ensure staff of all backgrounds have the same opportunities to achieve.

We do not tolerate any form of harassment, bullying or victimisation.

We value diversity

We respect diverse lifestyles and value the difference between communities. We have developed solid relationships with communities so we can earn trust and better understand their needs.

We are working to develop a workforce that reflects the community we serve. 

We believe the best way to police is with openness, honesty and by maintaining the highest professional standards.

Equality and diversity objectives

To find out more, please download a copy of our Equality and diversity objectives 2013-16.