Our vision, mission and values

Our aim is to keep you safe on your journey and make you feel secure. Our staff and officers follow our vision, mission and values so we can provide the best possible service.

Our vision, mission and values

Our vision

To deliver a first class, specialist policing service for the railway and to be recognised by our customers as providing excellent value for money.

Our mission

Our mission is to protect and serve the railway environment and its community, keeping levels of disruption, crime and the fear of crime as low as possible.

Our values

  • Integrity and respect: acting with honesty and authenticity, demonstrating respect and understanding.
  • Common sense: taking a sensible and practical approach and challenging bureaucracy.
  • Trust and confidence: promoting confidence in BTP and the Police Service, providing reliable and consistent quality of service.
  • Determination: always strive to achieve the best results for our force, the railway, and the public.
  • Professionalism: providing smart, skilled and consistent service at all times, representing BTP in the best light.
  • Pride: take pride in working for BTP and serving the community.

Equality and diversity objectives

To find out more, please download a copy of our Equality and diversity objectives 2014-19.