Here you can find a range of contacts that cover different areas
of our organization and include both our seven areas and
our police staff departments.
General
To report a crime or for general
enquiries
Freefone: 0800 40 50 40
Outside the UK: +44 121 634 5600
(Calls will be chargeable from mobiles and from outside the
UK)
Non-emergency general enquiries
Tel: 0300 123 2211
To speak directly to a specific person or
department
Tel: 0300 123 2299
Lost Property
British Transport Police does not keep
items of lost property.
Property lost on the rail system will be
retained by the relevant train operator.
For general information and advice
Email: first_contact@btp.pnn.police.uk
*You cannot report a crime by E-mail, please use the phone
number above.
Emergencies
Tel: 999
Hearing or speech impaired users only
Text us on 80110
*You cannot report a crime by text, please telephone us.
Text messages are not guaranteed to arrive quickly, please bear
this in mind. You will know your text message has been
received when you receive a reply from us.
Please note that all telephone calls are recorded.
CrimeStoppers
Tel: 0800 555 111
Confidential Anti-Terrorist Hotline
Tel: 0800 789 321
Hate crime
The police service has launched a new way for victims of hate
crime to report the crime online. The website, called True
Vision provides information for victims and the public about what
hate crime is, why it is important to report it when it happens,
and sets out the range of ways hate crimes can be reported,
including via a new online reporting form. The
site can be accessed at:
www.report-it.org.uk
Victim Supportline
Tel: 0845 30 30 900
National
Missing Persons' Helpline
Tel: 0500 700 700
Complaints against the police
See Professional Standards
Peaceful Protests
The police in the UK have a responsibility to support the right
to peaceful protest and this is normally the responsibility of the
police force in whose area the protest is planned to take place.
Where protest is planned to take place near to the railway, there
are often associated dangers which need to be taken into account.
The BTP Event Planning and Co-ordination Unit, based
at Force Headquarters, London, is available to provide
advice to both protest groups and local police forces.
To contact the unit, please email: FHQ-EPCU@btp.pnn.police.uk
BTP Departments
Recruitment
HR Business Centre
Recruitment Department
7th Floor, The Axis
10 Holiday Street
Birmingham, B1 1TF
Tel: 0121 634 5630
Police Officer recruitment enquiries
Email: policeofficerrecruitment@btp.pnn.police.uk
Police Community Support Officer enquiries
Email: pcsorecruitment@btp.pnn.police.uk
Special Constable recruitment enquiries
Email: policeofficerrecruitment@btp.pnn.police.uk
Transfer enquiries
Email: transfereerecruitment@btp.pnn.police.uk
Police Staff recruitment enquiries
Email: policestaffrecruitment@btp.pnn.police.uk
Positive Action enquiries
Email: positive.action@btp.pnn.police.uk
For more information visit: http://www.btprecruitment.com/
Media & Marketing
Force HQ
25 Camden Road,
London NW1 9LN
Tel: 020 7830 8854
Fax: 020 7830 8944
Visit: http://www.btp.presscentre.com/
Freedom of Information
Force HQ
25 Camden Road,
London NW1 9LN
Tel: 020 7830 6731
Email: foi@btp.pnn.police.uk
Professional Standards
Force HQ
25 Camden Road,
London NW1 9LN
Tel:020 7830 8828
Visit:
http://www.btp.police.uk/about_us/departments/professional_standards.aspx
Accounts Payable
Force HQ
25 Camden Road,
London NW1 9LN
Email: AccountsPayable@btp.pnn.police.uk
Procurement
Force HQ
25 Camden Road,
London NW1 9LN
Procurement enquiries
Email: headofprocurement@btp.pnn.police.uk
Contract enquiries
Email: btpcontractmanagement@btp.pnn.police.uk
Community Engagement
Force HQ
25 Camden Road,
London NW1 9LN
Tel: 020 7904 3618
Quality of Service
Force HQ
25 Camden Road,
London NW1 9LN
Tel:020 7830 8923
Email: btp.qos.researchteam@btp.pnn.police.uk
Operational
Enquiries
Force HQ
25 Camden Road,
London NW1 9LN
Tel: 0800 40 50 40
BTP Area
Force HQ
Force HQ
25 Camden Road,
London NW1 9LN
Tel: 020 7830 8800
Scotland
Scotland Area Headquarters
90 Cowcaddens Road,
Glasgow G4 0LU
North Western
North Western Area Headquarters
Suite B, 2nd Floor
1 Portland Street
Manchester M1 3BE
North Eastern
North Eastern Area Headquarters
West Gate House
Grace Street
Leeds LS1 2RP
London
North
London North Area Headquarters
423 – 425 Caledonian Road,
London N7 9BQ
London
South
London South Area Headquarters
Ivason House
8A London Bridge Street
London SE1 9SG
London Underground &
DLR
L Area Headquarters
55 Broadway
London SW1H 0BD
Wales &
Western
Wales & Western Area Headquarters
1st Floor, The Axis,
10 Holliday Street
Birmingham B1 1UP